Our Bank offer following services of electronic banking to our customers. Our customers can use any of these products for their different banking activity.

Our Bank is member of PRIMA network. Our ATM Debit card can be used at any ATMs of PRIMA network for Banking Transactions. These ATM Debit cards can also be used at shopping malls for payment through EDC machines. At present we offer two variants of ATM Debit Cards:

a. Gold Card

This varient of card has the daily withdrawal limit of Rp 10.000.000. Customers can use these cards for merchant payment of Prima network.

b. Standard Card

This varient of card has daily withdrawal limit of Rp 5.000.000. Customer can use these cards for merchant payment of Prima network.

3. Retail Internet Banking

We have introduced Retail Internet Banking (RINB) for our Personal Segment customers.  Any customer having Savings Account or Personal Current account can take RINB.

Security

• Our website is secured by Symantec by providing SSL security. 
• A transaction through RINB is secured by Transaction password and One Time Password (OTP) received in the registered phone number of Customer.

Facilities

• Fund Transfer to your other accounts
• Fund Transfer to other customers account of this Bank
• RTGS Transaction (off line)
• SKN Transaction (offline)
• Online Transfer (to account of other Banks customer of Prima and Alto network)
• Balance Inquiry
• Password Change
• Cheque Book Request

4. Corporate Internet Banking

We have introduced Corporate Internet Banking (CINB) product for our Corporate customers.  Corporate customer having Current account with us can use CINB.

Security

• Our website is secured by Symantec by providing SSL security. 
• A transaction through CINB is secured by Transaction password and One Time Password received in the registered phone number of Customer.
• Maker Checker facility for transaction

Facilities

• Fund Transfer to your other accounts
• Fund Transfer to other customers account of this Bank
• RTGS Transaction (offline)
• SKN Transaction (offline)
• Online Transfer (to account of Other Banks customer of Prima and Alto network)
• Balance enquiry
• Password Change
• Cheque Book Request
• Bulk Payment / Salary upload

5. Phone Banking

We offer Phone Banking facility to our customers. Customers who have Saving Account and Current Account can use this facility. Customer must have ATM Debit card of our Bank to use Phone Banking Facility.

Facilities

• Balance Inquiry
• Last 10 transactions Inquiry
• Fund transfer to account of our Bank's Customer
• Change PIN of your ATM card
• Exchange Rate Inquiry
• Interest Rate of Deposit
• Product Information

6. SMS Banking

It is available to customer who has Saving Account/Current Account customers. Following features are available in SMS banking:

• Balance Inquiry
• Mobile Top Up
• Intra Bank Fund Transfer
• Mini Account Statement

All of transactions using sms banking are send to 3388

Banking Transaction

*transfer only can be used for overbooking within SBI Indonesia account

Phone Credit and Electricity Credit

Billing Payment

7. Online Payment

Our Retail Internet Banking, Corporate Internet Banking and ATM debit card holders can use this feature. Customers using above product can send instant remittance to the account of ALTO and PRIMA network member banks customer.

8. Biller Payment

Our ATM debit card customer can pay bill and topup their mobile using our ATM. These product or services of following billers can be used.

• Telkomsel, Halo
• Indovision
• Top TV
• OK TV
• Telkom PSTN
• Telkom Flexy
• Telkom Vision
• Telkom Speedy
• PLN Pascabayar
• PLN Prepaid

9. Bill Payment through Branch

Our KPO branch accept bill payment on behalf of customers. If customer willing that their bill payment is processed by branch, please check with our KPO branch.

• Telkomsel, Halo
• Indovision
• Top TV
• OK TV
• Telkom PSTN
• Telkom Flexy
• Telkom Vision
• Telkom Speedy
• PLN Pascabayar
• PLN Prepaid

10. Shopping Mall Payment

We have entered into arrangement with e2pay for providing online payment facility to the merchant for online shopping. We are integrated with following merchant.

• Indowebsite.net
• Domain service provide
• Webpage maintenance
• Cloud
• etc.

11. Call Center

We are providing 24 hour call center facility to our customers they can contact call center for information related to our bank.